1. Introduction
T25 Productions (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, visit our website, or communicate with us.
2. Information We Collect
We may collect personal information such as names, email addresses, phone numbers, postal addresses, and event details provided through enquiries or bookings. We may also collect technical information (IP address, browser type, device details, and website usage via cookies), along with project and event information such as requirements, schedules, and briefs. Payment information may be handled securely through third-party providers.
3. How We Use Your Information
We use your information to respond to enquiries, provide quotes, deliver event production services, manage bookings, improve our website and customer experience, send updates where consent is given, and comply with legal or regulatory obligations.
4. Sharing Your Information
We do not sell your personal information. We may share information with trusted suppliers or contractors involved in your event, payment processors, accounting platforms, or legal bodies if required by law. All third parties handling your data must comply with GDPR and maintain appropriate security.
5. Data Security
We store personal information securely and take reasonable technical and organisational measures to safeguard it from unauthorised access, misuse, or loss. Access is restricted to authorised personnel only.
6. Your Rights (UK GDPR)
You have the right to access your data, request corrections, request deletion where applicable, object to processing, request data portability, and withdraw consent at any time. You may exercise these rights by contacting us using the details below.
7. Cookies and Tracking
Our website may use cookies and analytics tools to improve functionality and understand visitor behaviour. You may adjust your browser settings to refuse or manage cookies.
8. Data Retention
We retain personal information only for as long as necessary to deliver our services, fulfil contracts, or meet legal and accounting requirements. After this period, we securely delete or anonymise your data.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of external sites, and we recommend reviewing their privacy policies separately.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact: T25 Productions, Email: info@t25production.co.uk, Phone: 07980 166 540.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
